Softphone: Desktop Install and Usage Guide (Zulu)

Installation

  1. Download the software using the following link: https://zulu-updater.sangoma.com/releases/stable
  2. Install on computer
  3. Login using the information received from Loop Communications.
  4. Once logged in, verify that your sound input/output device are selected
    • Click on the three horizontal lines in the top left beside your extension name
      • mceclip1.png
    • Click preferences and check the audio settings
      • mceclip2.png

 

Using Zulu Softphone

Placing a Call

  • To place a call, click on the Dial Pad icon, then click the empty text box below Keypad to type in the desired number. Click the green phone icon to initiate the call.
  • mceclip2.png

Checking Voicemail

  • To check voicemail, click on the voicemail Icon, you will see all voicemail listed below the All/New buttons.
  • mceclip3.png

Call History

  • You can view call history by clicking the call history icon. It will show inbound/outbound calls by your extension
  • mceclip4.png

Click to Dial

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